QUALITY & CORPORATE POLICIES

BUSINESS POLICY:

  • To provide all our services:
  • Based on appropriate research and development, In a cost effective and efficient manner,
  • With ethical and transparent business practices; and
  • Guided by effective Management Systems, through competent personnel, appropriate
    methodologies and work environment.

RECRUITMENT, QUALIFICATION & TRAINING POLICY:

To recruit qualified personnel for all positions, enhance their knowledge and competence continually by relevant training and experience throughout their career.

QUALITY, OCCUPATIONAL HEALTH, SAFETY & ENVIRONMENT POLICY:

In pursuit of Customer Satisfaction, Quality of Services provided, Occupational Health & Safety of its employees and to positively influence the safety performance of the industry and protection of the Environment, IRS is committed to:

QUALITY POLICY:

  • Providing excellence in quality of service,
  • Meeting stated and implied needs of customers and other stakeholders by
  • complying with applicable Rules and Regulations,
  • Regularly monitoring and reviewing the realization of Quality and Process Objectives, Continually improving the effectiveness of its Quality Management System; and
  • Ensuring impartiality in all its services and avoiding conflict of interest.

OCCUPATIONAL HEALTH, SAFETY & ENVIRONMENT POLICY:

  • Providing and maintaining a safe and healthy workplace aimed at prevention of work related injury and ill-health to all employees,
  • Protecting the environment including prevention of pollution related to the processes and activities under its control and establishing a framework for defining monitoring and reviewing Occupational Health, Safety & Environmental policies. objectives and targets,
  • Eliminating hazards and reducing occupational health & safety risks,
  • Ensuring consultation and participation of employees at all applicable levels and functions,
  • Creating awareness amongst employees and other stakeholders on adopting safe working practices,
  • Complying with applicable legal and other requirements; and
  • Continually improving systems by recognizing, developing, adopting and promoting best practices within the industry.

CORPORATE OBJECTIVES:

  • Improve the standards of services and its response,
  • Doing things right the first time and every time,
  • Enhance knowledge management related to personnel, processes and technology.
  • Implementing effective measures to prevent Environmental pollution & to mitigate Occupational hazards and reduce risks,
  • Compliance to applicable legal and other requirements,
  • Upgrading processes and services by utilizing appropriate technology, and
  • Evaluate the risks to impartiality and develop measures for mitigation.